Refund and Returns Policy
At Essam Wear, we want you to love every piece you purchase. If you are not completely satisfied, we’re here to help.
1. Returns
- Items can be returned within 14 days of purchase.
- Products must be unused, unworn, and in original packaging with tags attached.
- Sale items or special offers may not be eligible for return.
2. Exchanges
- You can exchange your item for a different size or product (subject to availability).
- Exchanges are accepted within 14 days under the same conditions as returns.
3. Refunds
- Once we receive and inspect the returned item, we will notify you.
- Refunds will be processed to your original payment method within 7–14 business days.
4. Shipping Costs
- Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.